Topcart Comfort

makes printer maintenance comfortable

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TC CARL
The digital platform for
smart printer
management
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This is how easy printer management can get

with Topcart Comfort

Topcart Comfort is the comfortable solution for printer management. For Topcart moves your printer fleet into the smart-age, making it self- adminstrating and -maintaining. For these purposes our customers are receiving a fine-tuned all-inclusive-package:

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Die Topcart Kartusche
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Intelligente Geräte-Management-Plattform

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Vor-Ort-Service

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Ersatzteile inklusive

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Kontinuierliche Geräte-Flotten-Optimierung

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digital service center

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Reliable consumable materials

Topcart Drucker-Verwaltungssoftware TC CARL

The digital platform for device management

Our digital device management platform is the basis for a smart printer fleet. We are linking all network-compatible devices with the manufacturer-independent browser application, thus facilitating collection and control of all relevant consumption data as well as convenient access from the work place.

The smart printer fleet is self-managing

With the device-managment-platform the user can opt for autonomous maintenance. That is a big relief of effort for the IT-administrator as the devices themselves are capable of taking care of the following actions:

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Print Management Software TC CARL
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reporting malfunctions as well as orders placed without requiring action on the part of personnel

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making technician requests in case of required repairs

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placing orders for required consumable parts

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predictive placement of orders for consumable materials

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Topcart Comfort Gesamtpaket All Inklusive
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including printer management software TC CARL

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including technical support

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including consumable parts

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kostenfreie Austauschgeräte

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Topcart Service online support 24/7

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20-30% cost savings for Topcart Comfort clients

On-site-service included

Regardless whether your printer fleet gets managed by your IT-administrator or is set up for self-adminstration, the Topcart Comfort all-inclusive-package includes maintenance and repair for your devices.

That means your technician service calls are completely free of charge: You will not be charged for technician travelling time. Replacement parts, consumable parts (wear parts) and maintenance parts are complimentary as well. Our technician network throughout Europe guarantees technician response times at your site between 24 and 48 hours.

Digital Customer-Service-Center

Customers with a preference to manage their devices themselves have access to our digital Customer-Service-Center at anytime, where service- or maintenance-requests can be placed and consumable materials can be ordered online. The customer-portal offers an overview of any order-status at any time.

Das digitale Online Service Portal von Topcart
Topcart Rating Geräte Optimierung

Device-fleet-optimization included

In case repair of a device turns out to be uneconimical, Topcart Comfort includes the replacement of defective devices with complimentary new devices – regardless of manufacturer, model or age of the device. The new devices get selected by our customers and automatically become their property.

Of course we are consulting our customers in terms of device selection with the help of Topcart Rating, our manufacturer-independent data base for device evaluation. The devices are rated in terms of economic efficiency, capacity, user friendliness and environmental sustainability.

Reliable consumable materials

Topcart cartridges are manufactured in Europe featuring very high quality and efficiency, with more than 8000 customers relying on them. And Topcart customers do not pay for the number of pages printed, but for the toner they actually use, thus avoiding paying full-page prices for pages with minimal coverage.

Die Topcart Toner Kartusche

Costs of Topcart Comfort

All of Topcart Comfort services and performance get charged via the Topcart cartridge. That means the costs are based on your printing behaviour. All services, replacement parts and -devices are included, regardless of the printing behaviour.

Request and offer for Topcart Comfort now

Our Topcart Comfort all-inclusive package features all these services and performance. We will be happy to make you a non-obligatory offer.